Barangaroo Physio

FAQs

General Information

A referral is welcome but not required to see one of our physios.
If you are a WorkCover, Veterans Affairs or Medicare Chronic Disease Management (EPC) patient, you will need a referral.

Officially Our clinic is located on Level 1, 400 Barangaroo Avenue, Barangaroo NSW 2000.

Unofficially, we are Above Joe & The Juice, opposite Tower 3.

Barangaroo Physio is open Monday – Friday, 7am-6:30pm. We occasionally work outside of these hours to accommodate emergency appointments and last-minute requests.

Barangaroo Clinic is well serviced with a number of public transport options. We are only a 3 minute walk from Wynyard Station. The Wynyard Walk Tunnel is only metres from our front door and there are regular ferry services throughout the day.


Given our location in the heart of Barangaroo, there is no onsite parking available, but there are metered Wilson and Secure Park sites close by.

Private Health Insurance

If you have private health insurance which covers allied health then you will receive a rebate from your health fund.
We can claim your rebates on the spot for you through HICAPS. To do so, we will need to swipe your health insurance card, so be sure to bring this with you to every consultation.

Ask our team about digital payment options! This streamlined service will ensure you no longer need to bring you private health fund card.*

 

*Not all health funds are eligible for online claiming so be sure to check with our reception team. 

Yes, we do have HICAPS on the spot claiming.

We do not know how much your rebate will be since different funds can provide different rebates.
If you need to know what the rebate will be before your consultation, you will need to contact your Health Fund directly to find out from them.

Medicare does not offer rebates unless you have a Chronic Disease Management referral from your GP (see Medicare below).

Although you may qualify for rebates on certain products with your Health Fund, our HICAPS facility can only process the treatment component of your claim.
In this case, you would pay for the product(s) on the day and submit the receipt to your Health Fund to obtain any applicable rebate.

 

The initial Clinical Pilates assessment is subject to private health fund claiming. 

All subsequent appointments are not able to be claimed by private health or Medicare, as they are classes, not physiotherapy appointments. 

Medicare

Simply put, a TCA is the same as an EPC (Enhanced Primary Care) or CDM (Chronic Disease Management).

Medicare will contribute towards treatment for those with chronic medical conditions under the Chronic Disease Management Scheme (CDM).
Read below to find out if this applies to you.

Chronic Disease Management (CDM) was formerly known as Enhanced Primary Care (EPC).
The Chronic Disease Program is a government incentive which allows individuals with a chronic medical illness or condition to receive Medicare rebates for a maximum of five (5) allied health services, such as physiotherapy, podiatry and exercise physiology, each calendar year.

A chronic medical condition is one that has been (or is likely to be) present for six months or longer, for example, musculoskeletal conditions. There is no list of eligible conditions, however, the CDM items are designed for patients who require a structured approach, including those requiring ongoing care from a multi-disciplinary team.

Your GP will prepare a CDM plan and refer you to an allied health practitioner if you qualify for treatment.
Whether a patient is eligible for CDM services is a clinical judgement made by the GP, taking into account the patient’s medical condition and care needs, as well as the general guidance set out by Medicare.

The Medicare rebate varies for each individual. Currently for CDM it is $54.60 per service, with out-of-pocket costs counting towards the extended Medicare safety net.

There will be a gap between the full consultation fee you pay and the Medicare rebate you will receive back after your consultation.
We are able to process the Medicare rebate on the spot for you, so make sure to bring your card with you to each consultation.

It is not possible to use both a CDM claim and your private health insurance for the same consultation.
If you prefer, you may opt to use Private Health Insurance, but then you cannot claim the CDM rebate as well.

Once you have used your five CDM sessions in a calendar year, you have the option to continue on with treatment (if required), however there will be no Medicare rebate for these treatments.

Worker's Compensation

If you are a WorkCover patient, we need the following details from you at the time of your initial appointment:

  • Your name and address
  • Employer’s name and contact details
  • Name of Insurer
  • Claim Number
  • Name and contact details of case manager
  • Injury Date
  • Referring doctor’s and contact details
  • Letter accepting liability from Insurer

If you have not yet received confirmation from your insurer that they accept liability for your claim, it is your responsibility to pay all outstanding accounts until this letter is received. You must then seek reimbursement from your Insurer for any accounts settled directly by you.

Veterans Affairs

If you are a Veterans Affairs patient, a doctor’s referral and your DVA card are required at your first appointment.